Heineken - SPG Controls

CASE STUDY:

Challenges Faced by

Heineken Malaysia

To migrate a card access system, visitor management system and intrusion alarm system to cloud hosting. This required a real cloud hosting system with IT cybersecurity features, all integrated under the same platform.

Future system – such as CCTV and HR – to be fully integrated into the cloud solution, even though they did not form part of the initial project’s scope.

A short project implementation period, with no existing system downtime/outages.

Web-based/Mobile apps – providing mobility of usage under cyber security requirements.

Heineken | Malaysia

Overview

Heineken Malaysia Berhad’s (Heineken Malaysia) history in the country dates back to 1964, and the Company’s shares have been listed on the main stock market of Bursa Malaysia since 1965.

Heineken Malaysia Berhad is 51% owned by GAPL Pte Ltd (GAPL) and 49% by the public. The company’s name was changed to Heineken Malaysia Berhad on 21 April 2016 following Heineken NV’s acquisition of Diageo Plc’s stakes in GAPL in October 2015. GAPL is now a subsidiary 100% owned by Heineken NV, the world’s most renowned international brewer.

Industry

Brewery

Company Size

Heineken Malaysia Berhad employs approximately 600 people in their headquarters and brewery in Petaling Jaya, Selangor, as well as 13 sales offices throughout Peninsular and East Malaysia.

In August 2002 Heineken Malaysia Berhad’s 23.72-acre Sungei Way Brewery was the first in the country to receive MS 1480: 2007 Hazard Analysis Critical Control Point (HACCP) certification from the Ministry of Health.

Location

Headquarters and brewery in Petaling Jaya, Selangor, plus 13 sales offices throughout Peninsular and East Malaysia.

Choosing SPG

SPG is the innovator in the field of Electronic Security, with a focus on exploiting the rise of IoT and Smart technology. In a market dominated by system that use legacy technologies, often incapable of integration, SPG has identified a way to make use of smart devices and SaaS cloud technologies to bridge the integration gap.

SPG’s executive leadership team have over 100 years of collective experience. Their R&D team are pioneers in the area of IP security. The SPG team havedeveloped a product portfolio utilising the latest tools and technologies, all of which are modular, cost-effective and provide easy integration.

SPG Solution

The ARCO Solution is an intelligent, centrally-controlled, network designed primary for managing thousands of remote sites that make up a significant part of the asset base of Heineken Malaysia.

System Integration

The S1000 Smart Controller is installed on site then integrated with existing readers, EM lock and cards. Sensors and output controls for the Environment Monitoring can also be configured to the S1000 Controller.

Cloud-Based or Stand-Alone Solution

Latest Web-based Technologies

Smart IoT devices and AI to analyse data

Network Architecture and Security

Consolidated Cloud-based Monitoring

The ARCO Platform is a web-based application that resides in a central location or cloud and provides the collection point for all events from the S1000 Smart Controller. The software monitors securities/access alarm, telemetry activity, data gathering from the sensors connected to the controller located at each remote site, and prioritises events for multiple operator workstations.

Interactive dashboards, graphical and geographical screens provide easy management and data consolidation showing the current and historical status of an estate. There is the ability to drill down to view the current status and system configuration at any site, along with details of the recorded history of activity at, and performanceof, that site.

Intuitive Visitor Management

ARCO ViMS is a built-in onto the same ARCO platform. The database and process of the ARCO ViMS server will be hosted in the cloud. Communication of SPG ID Camera input data to ARCO ViMS visitor fields happens automatically without needing an operator to re-type data. ARCO ViMS can capture a live photo of the visitor from a client workstation web camera should the visitor details not include a photo.