ARCO Platform 4.0 Release Highlights

Advanced Reporting

ARCO Platform 4.0 guides you in making smarter, more informed decisions using the fully integrated Reporting and Dashboard modules. Gather data from real-time key system metrics or develop insights from historical trends.
Get immediate value from out-of-the-box reports and ready access on a full range of data elements that track reporting information such as User Access, Environmental Patterns or Alarm Status.

Enhance Dashboards

ARCO Platform 4.0 features new and improved Dashboard UI for a cleaner and more efficient display your overall system status.

Email Notification

ARCO Platform 4.0 now enables you to configure an SMTP (Simple Mail Transfer Protocol) to send, receive, and/or relay outgoing mail between email senders and receivers.
ARCO Platform Rules module enables you to fully control exactly when an email notification will be sent.

Audio Monitoring

When the Sip Call Center Service receives call a call from a User, it sends commands to ARCO requesting S1000 gateway to make a callback. When Sip Service receives the callback from the S1000 gateway, it looks for active incoming call and transfers the S1000 gateway’s call to the User.

Dual ARCO Server

Dual ARCO System enables support for the mapping of Contact ID events for reporting to 3rd party system using the S1000 Smart Controllers “Reporting Category” retrieved from the hardware and reported events.

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