Vertex Case Study - SPG Controls

CASE STUDY:

Vertex Services Group Ltd

Vertex Services is a privately owned company established in 1990. A rapidly growing £30+ million company, Vertex Services have grown to become a respected building services provider, delivering engineering and fabric solutions to major UK-based companies including Aviva, JLT, Allianz, CLS Holdings and many others.

Vertex Services is the expert at managing, maintaining and repairing hard services: heating, air conditioning, refrigeration, fabric and energy systems – including associated mechanical, electrical and public health services.

Vertex Services goal is to remain in the background, unobtrusively ensuring that everything runs seamlessly without any problems. Vertex Services focus is centred on technical excellence and long term relationships.

Industry

Building Services

Company Size

Vertex Services employs approximately 200 people.

Location

Vertex Services headquarters is in Loughton, Essex with a satellite office in London.

Challenges Faced by Vertex Services

Consolidated fire and environmental monitoring, air conditioning, temperature, humidity

Dependable cloud hosting system with IT cybersecurity features, all integrated under the same platform

A short project implementation period, with no existing system downtime/outages

Web-based/Mobile apps – providing mobility of usage under cyber security requirements

Choosing SPG

“We’re a 24hrs 7 day per week business and I wanted a security provider that could be just as flexible and dependent as Vertex. I selected Precise Fire and Security as I felt they immediately understood my needs, were responsive to my requests and had great cloud based security technology from SPG Controls. I have an intruder alarm that also includes access control for 4 doors with read in and read out capability; but crucially my Vertex team can control the systems from a mobile application. We’re not wasting time attending site when we don’t need to and I know I can add CCTV, intercom, fire and environmental monitoring, air conditioning, temperature, humidity etc when I need them, so the systems scale with my business. I feel confident that I could integrate any mission critical monitoring into my security solution.”

– Wayne Tantrum
Managing Director
Vertex Services Group Ltd

ARCO Solution

The ARCO Solution is an intelligent, centrally-controlled, network designed primarily for managing thousands of remote sites that make up a significant part of the asset base of Vertex Services.

Smart Building Management
The S1000 Smart Controller was installed to monitor and automate alarms and access control rights to areas and doors. There is an automatic data collection from readers and other devices within each location. Security in each area can be fine-tuned using Scheduled Access, Anti-passback, Duress Alarms and Dual Authentication options.

Consolidated Cloud-based Monitoring
The ARCO Platform is a web-based application that resides in a central location or cloud and provides the collection point for all events from the S1000 Smart Controller. The software monitors security/access alarm, telemetry activity, data gathering from the sensors connected to the controller located at each remote site, and prioritises events for multiple operator workstations.

Integrated Mobile Application
ARCO Mobile Applications are designed fully integrated ARCO Solutions from the ground up. Interactive dashboards, graphical and geographical screens provide easy management and data consolidation showing the current and historical status of sites. There is the ability to drill down to view the current status and system configuration at any branch, enabling timely management of alarms and proper escalation of emergencies. Details of the recorded history stored in the system can be used for analytics and performance enhancements.