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CASE STUDY:

Banking Client

Established in 1990, our Banking Client is a leading company in the billing and payment transaction market in South America.

Our client aims to support banking operations and seeks to broaden the services of its founding institutions, as well as executing billing and payment transactions between national-level companies (ranging from telecommunications, gas and tolls to pensions and other forms of payment) and the consumers of their services.

Industry

Banking

Company Size

The Bank has approximately 3.5 million users, allows payments to around 1,300 companies, and supports an average of 9 million transactions per month.

Location

The Banks maintains a network of 361 offices and 1,400 Express agencies distributed throughout South America.

Challenges Faced by Government Building

Centralised monitoring system for numerous branches

Efficient monitoring and response to alarms received from ATMs

Comprehensive system backup and redundancy

Seemless integration with a third-party monitoring system

A short project implementation period, with no existing system downtime/outages

Web-based/Mobile apps – providing mobility of usage under cyber security requirements

Choosing SPG

SPG is an innovator in the field of Electronic Security with a focus on exploiting the rise of IoT and Smart technology. In a market dominated by in situ systems that use legacy technologies that are often incapable of integration, SPG has identified a way to make use of smart devices and SaaS cloud technologies to bridge the integration gap.

SPG’s executive leadership team has over 100 years of collective experience. Their R&D team are pioneers in the area of IP security. The SPG team have developed a product portfolio utilising the latest tools and technologies all of which are modular, cost-effective and provide easy integration.

ARCO Solution

The ARCO Solution is an intelligent, centrally-controlled, network designed primarily for managing numerous branches and ATMs that make up a significant part of the asset base of the Bank.

System Integration
The S1000 Smart Controller was installed and integrated with existing sensors that can detect vibration, gas, smoke and intrusion. There is a built-in alarm testing to ensure system-wide accuracy and efficiency.

Consolidated Cloud-based Monitoring
The ARCO Platform is a web-based application that resides in a central location or cloud and provides the collection point for all events from the S1000 Smart Controller. The software monitors security/access alarm, telemetry activity, data gathering from the sensors connected to the controller located at each remote site, and prioritises events for multiple operator workstations.

Integrated Alarm Monitoring
Alarms are reported to a third-party monitoring system, in parallel to ARCO Platform, to provide redundancy management and data consolidation showing the current and historical status of branches and ATMs. There is the ability to drill down to view the current status and system configuration at any site, enabling timely management of alarms and proper escalation of emergencies. Details of the recorded history stored in the system can be used for analytics and performance enhancements.

Why Security Systems with Artificial Intelligence are Better

Cloud-Based or Stand-Alone Solution

Latest Web-based Technologies

Smart IoT devices and AI to analyse data

Network Architecture and Security

Solution Summary

Alarm Monitoring Escalation

Self-testing of Inputs

Dual Backup Mode

Third-party Monitoring Integration

Built-in Reporting Engine

Mobile Application

ARCO Dashboard

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SOLUTIONS

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  • RETAIL
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CONTACT US



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