Centralised monitoring system for numerous branches
Established in 1990, our Banking Client is a leading company in the billing and payment transaction market in South America.
Our client aims to support banking operations and seeks to broaden the services of its founding institutions, as well as executing billing and payment transactions between national-level companies (ranging from telecommunications, gas and tolls to pensions and other forms of payment) and the consumers of their services.
The Bank has approximately 3.5 million users, allows payments to around 1,300 companies, and supports an average of 9 million transactions per month.
The Banks maintains a network of 361 offices and 1,400 Express agencies distributed throughout South America.
Challenges Faced by Government Building
Efficient monitoring and response to alarms received from ATMs
Comprehensive system backup and redundancy
Seemless integration with a third-party monitoring system
A short project implementation period, with no existing system downtime/outages
Web-based/Mobile apps – providing mobility of usage under cyber security requirements
SPG is an innovator in the field of Electronic Security with a focus on exploiting the rise of IoT and Smart technology. In a market dominated by in situ systems that use legacy technologies that are often incapable of integration, SPG has identified a way to make use of smart devices and SaaS cloud technologies to bridge the integration gap.
SPG’s executive leadership team has over 100 years of collective experience. Their R&D team are pioneers in the area of IP security. The SPG team have developed a product portfolio utilising the latest tools and technologies all of which are modular, cost-effective and provide easy integration.
The ARCO Solution is an intelligent, centrally-controlled, network designed primarily for managing numerous branches and ATMs that make up a significant part of the asset base of the Bank.
The S1000 Smart Controller was installed and integrated with existing sensors that can detect vibration, gas, smoke and intrusion. There is a built-in alarm testing to ensure system-wide accuracy and efficiency.
Consolidated Cloud-based Monitoring
The ARCO Platform is a web-based application that resides in a central location or cloud and provides the collection point for all events from the S1000 Smart Controller. The software monitors security/access alarm, telemetry activity, data gathering from the sensors connected to the controller located at each remote site, and prioritises events for multiple operator workstations.
Integrated Alarm Monitoring
Alarms are reported to a third-party monitoring system, in parallel to ARCO Platform, to provide redundancy management and data consolidation showing the current and historical status of branches and ATMs. There is the ability to drill down to view the current status and system configuration at any site, enabling timely management of alarms and proper escalation of emergencies. Details of the recorded history stored in the system can be used for analytics and performance enhancements.
Alarm Monitoring Escalation
Self-testing of Inputs
Dual Backup Mode
Third-party Monitoring Integration
Built-in Reporting Engine